The Cloud 9 Approach

Our services are tailor-made for your business needs. We analyze each client's needs in the same way:


  • First, we uncover both short and long term business goals and establish an understanding of how you work with your clients.
  • Next, through our comprehensive questionnaire, we uncover your current network environment and services.
  • Once we have a thorough understanding of our client's environment and needs, we meet with our advisory board to put together options.
  • Finally, we present customized solutions that are scalable and cost effective.
  • Project managers are assigned to provision and oversee the progress of each order for accuracy and efficiency.
  • Additionally, account managers are assigned to all customer accounts to manage the life cycle of each client's services.

Voice


  • Local Services - T1 and Analog Lines
  • Long Distance and Toll Free
  • Cable Broadband Voice
  • SIP Trunking
  • PRI Services

Data


  • Internet Access - T1 and DSL
  • Cable Broadband Data
  • IP VPN/MPLS
  • Co-location
  • Metro Ethernet: Fiber and Copper
  • Disaster Recovery and Redundancy Solutions

Expanded


  • Hosted VoIP
  • Cloud Services and SaaS Applications
  • Wireless Voice and Data
  • Conferencing Services - Audio, Web, Video
  • IT Services
  • Installation of Voice and Data Wiring
  • Electronic Faxing - fax in, fax out via email
  • Unified Communications & messaging
  • Co-lo and backup solutions
  • Disaster recovery options
  • Google Apps

Expense Management & Audit Services


  • Inventory, Process and Expense Management
  • Contingency-based Audits
  • Fee Recovery Services